Security Guards’ Approach to Prevent Harassment in WorkplacesNovember 25, 2023
Harassment and discrimination pose serious threats to the workplace, impacting well-being, productivity, and legal standing. According to the U.S. Equal Employment Opportunity Commission (EEOC), there were 67,448 workplace discrimination charges filed in 2020, resulting in $439.2 million in financial benefits for victims.
The Crucial Role of AAA Security Guard Services
Security guards from AAA Security Guard Services play a vital role as the first line of defense against incidents related to harassment and discrimination. Their strong deterrent effect, combined with their active contribution to creating a safe and organized environment, goes beyond passive security measures.
Best Practices and Strategies
When addressing the prevention and mitigation of workplace harassment and discrimination, security guards can adopt effective strategies grounded in best practices. These approaches, derived from expert recommendations, aim to create a workplace environment that is both secure and respectful.
Understanding Harassment and Discrimination
Security guards should have a complete understanding of the different types of harassment and discrimination, alongside the strategies and systems governing these issues within the organization. This knowledge prepares them to recognize signs early and respond appropriately.
Visibility and Vigilance
Maintaining a visible and vigilant presence is crucial. Security guards achieve this by actively monitoring the premises, wearing uniforms and badges to enhance visibility, and supporting a sense of security and respect among employees and visitors.
Proactive and Preventive Measures
Security guards play a crucial role in proactively establishing a safe and respectful workplace. This includes educating workers and visitors about expected standards of conduct and identifying and addressing potential threats or risks promptly. These proactive measures contribute to the prevention of harassment and discrimination, fostering a workplace culture characterized by security, respect, and adherence to ethical standards.
Defining Harassment and Discrimination
Harassment and discrimination involve unwanted conduct based on protected attributes such as race, diversity, gender, religion, national origin, age, disability, or genetic information. This can manifest in various forms, including verbal, physical, visual harassment, and discrimination.
Preventing Harassment and Discrimination
Security guards contribute to preventing workplace harassment and discrimination by:
- Staying alert and informed about relevant policies, procedures, and rights.
- Maintaining a visible and careful presence through monitoring and observation.
- Adopting a proactive and preventive approach, establishing a safe and respectful environment.
Responding to Harassment and Discrimination
In the event of harassment or discrimination, security guards can respond effectively by:
- Remaining calm and respectful, preserving the dignity and security of involved parties.
- Enforcing rules and policies firmly and fairly, retaining or apprehending perpetrators if necessary.
- Acting promptly and thoroughly, reporting incidents and cooperating with relevant stakeholders.
- Active Listening and Compassion: Security guards should engage in active listening, showing empathy towards victims or witnesses, understanding the details of the situation, and providing profound support.
- Emergency De-escalation: Developing skills in emergency de-escalation techniques is crucial. Security guards should be trained to halt tense situations, reducing the likelihood of further harm or escalation.
- Documentation and Reporting: Effective documentation of incidents is essential. Security guards should meticulously record details, ensuring accuracy and completeness. Reporting to relevant authorities and stakeholders promptly follows, initiating vital actions.
- Collaboration with Policing: If required, security guards should collaborate with policing. This includes providing accurate information and fully cooperating to ensure a thorough investigation.
- Protection of Victims: Ensuring the safety and protection of victims is paramount. Security guards should go to great lengths to remove victims from unsafe situations and facilitate their access to support services.
- Legal Compliance: Security guards should operate within the bounds of the law. This includes adherence to legal procedures when restraining or apprehending perpetrators, ensuring the rights of all parties involved are respected.
- Follow-up and Support: Offering ongoing support post-incident is essential. Security guards should follow up with victims, ensuring they are aware of available resources and assistance.
- Training and Awareness Programs: Implementing continuous training programs for security guards enhances their ability to respond effectively. These programs should cover evolving aspects of harassment and discrimination, ensuring guards stay informed and prepared.
- Collaboration with HR and Management: Collaboration with HR (Human Resources) and organizational management is crucial. Security guards should communicate incidents promptly, enabling HR to take appropriate internal actions and address underlying issues.
- Local area Engagement: Engaging with the workplace community fosters a sense of unity and support. Security guards can actively participate in community building initiatives, promoting a workplace culture intolerant of harassment and discrimination.
Contact Us Today
Security guards are indispensable in maintaining workplace safety by preventing, addressing, and responding to harassment and discrimination. By adhering to the best practices outlined in this post, security guards contribute to a secure and productive work environment. For more information or security services, contact AAA Security Guard Services:
- 320 Decker Dr #11, Irving, TX 75062
- 1901 Central Dr. Unit 400, Bedford, TX 76021
- 405 TX-121 Building A Suite A250, Lewisville, TX 75057
- 4500 Mercantile Plaza Suite 300, Fort Worth, TX 76137
- 5050 Quorum Dr. Suite 700, Dallas, TX 75254